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Terms and Conditions
Unfortunately, no matter our efforts to provide quality eggs and secure packaging with proper labeling, a single mishap during transit can compromise the entire batch, leading to poor viability and hatch rates. Once your package leaves our hands, it is then in the hands of the USPS system and we no longer have any control over the treatment of the package. We also cannot ascertain the quality of each customer’s incubator, their skill level, or how the eggs have been incubated. We cannot guarantee successful hatching nor assume full responsibility for the outcome. Hatch rates can vary greatly, ranging from 0 to 100%. We advise avoiding purchasing fertile eggs if you are not fully aware of the associated risks.
Please understand the risks involved. We do not wish to discourage you from purchasing fertile eggs; however, it’s essential to comprehend the variables beyond our control. While we strive to ensure our precious eggs arrive undamaged, we cannot guarantee it. Various factors, such as shipping damage, internal damage despite external integrity, exposure to extreme temperatures, sorting errors, customs issues, and unexpected delays, can significantly impact the viability of the eggs and the hatch result. It is the customer’s responsibility to research prior to ordering, follow up on their shipment, and pick up the parcel as soon as possible upon arrival to minimize any potential risks.
To cancel any confirmed orders for fertile eggs, customers must contact us via email as soon as possible by replying to the order confirmation email. We offer store credit or rescheduling for cancellation requests made with at least 3 days’ notice prior to the shipping or pick-up date. Please note that no refunds will be provided.
By ordering, purchasing, and/or making payment, you acknowledge that you have read and agreed to our terms and understand the associated risks.